TERMS AND CONDITIONS
01 REFUND POLICY
If cancelled 1 month prior to the check-in date, we would refund 50% of the advance amount excluding the tax. The booking can be carried forward to another date subject to availability.
If cancelled within 2 weeks of the check-in date, there will be no refund.
02 ADVANCE PAYMENT
Advance payment is required to secure a reservation. The amount of advance payment varies based on the total reservation cost and is specified during the booking process. Failure to provide the required advance payment may result in the cancellation of the reservation.
03 INTERNATIONAL CARDS
International credit and debit cards are accepted forms of payment.
04 BUSINESS TO BUSINESS RATES
Business to business rates are available for eligible companies and partners. Contact our sales department directly.
The terms, conditions, and rates for business-to-business arrangements will be discussed and agreed upon in a separate contract.
05 ADDITIONAL ADULT/CHILDREN PRICE
Room rates are based on double occupancy. Additional adults staying in the same room may incur an additional charge per person per night. This charge covers the cost of an extra bed, amenities, and all meals.
06 ADDITIONAL CHARGES
The final bill for your stay may include additional charges beyond the room rate. Examples of such charges include but are not limited to:
Dining: Charges for specific add on meals.
Beverages: Charges for beverages.
Transportation: Charges for transportation services, airport transfers, and guided excursions arranged through the resort.
Damage or Loss: Charges for any damages to the room, furnishings, or resort property, as well as charges for lost or stolen items.
Government Taxes and Fees: Applicable government taxes, fees, and charges imposed on resort accommodations.
01 FORCE MAJEURE
The resort is not liable for any failure to fulfil reservations due to circumstances beyond its control, including natural disasters, civil disturbances, or government actions.
02 CHANGES TO TERMS & CONDITIONS
The resort reserves the right to modify or update these terms and conditions at any time. Guests are advised to review these terms prior to making reservations.
By making a reservation and staying at the resort, you acknowledge and agree to the above terms and conditions.
03 CHILD & EXTRA BED POLICY
Children under the age of 4 years may stay for free when using existing bedding. Extra beds may be available for an additional charge and are subject to availability.
PAYMENT TERMS
RESERVATIONS
REGULATIONS
If cancelled 1 month prior to the check-in date, we would refund 50% of the advance amount excluding the tax. The booking can be carried forward to another date subject to availability.
If cancelled within 2 weeks of the check-in date, there will be no refund.
01 REFUND POLICY
Advance payment is required to secure a reservation. The amount of advance payment varies based on the total reservation cost and is specified during the booking process. Failure to provide the required advance payment may result in the cancellation of the reservation.
02 ADVANCE PAYMENT
International credit and debit cards are accepted forms of payment.
03 INTERNATIONAL CARDS
Business to business rates are available for eligible companies and partners. Contact our sales department directly.
The terms, conditions, and rates for business-to-business arrangements will be discussed and agreed upon in a separate contract.
04 BUSINESS TO BUSINESS RATES
Room rates are based on double occupancy. Additional adults staying in the same room may incur an additional charge per person per night. This charge covers the cost of an extra bed, amenities, and all meals.
05 ADDITIONAL ADULT/CHILDREN PRICE
The final bill for your stay may include additional charges beyond the room rate. Examples of such charges include but are not limited to:
Dining: Charges for specific add on meals.
Beverages: Charges for beverages.
Transportation: Charges for transportation services, airport transfers, and guided excursions arranged through the resort.
Damage or Loss: Charges for any damages to the room, furnishings, or resort property, as well as charges for lost or stolen items.
Government Taxes and Fees: Applicable government taxes, fees, and charges imposed on resort accommodations.
06 ADDITIONAL CHARGES
PAYMENT TERMS
Reservations are subject to availability and are confirmed only upon receipt of payment. Changes or cancellations to bookings must be made within the specified time frame.
01 BOOKING CONFIRMATION
Check-in time is from 12:00 PM onwards, and check-out time is by 11:00 AM. Early check-in and late check-out requests are subject to availability and may incur additional charges.
02 CHECK-IN & CHECK-OUT
Children under the age of 4 years may stay for free when using existing bedding. Extra beds may be available for an additional charge and are subject to availability.
03 CHILD & EXTRA BED POLICY
Guests are required to provide valid government-issued identification (such as a passport or driver's license).
Failure to provide valid identification may result in denied access to the resort.
04 DOCUMENTS REQUIRED
RESERVATIONS
The resort is not liable for any failure to fulfil reservations due to circumstances beyond its control, including natural disasters, civil disturbances, or government actions.
01 FORCE MAJEURE
The resort reserves the right to modify or update these terms and conditions at any time. Guests are advised to review these terms prior to making reservations.
By making a reservation and staying at the resort, you acknowledge and agree to the above terms and conditions.
02 CHANGES TO TERMS & CONDITIONS
REGULATIONS
01 BOOKING CONFIRMATION
Reservations are subject to availability and are confirmed only upon receipt of payment. Changes or cancellations to bookings must be made within the specified time frame.
02 CHECK-IN & CHECK-OUT
Check-in time is from 12:00 PM onwards, and check-out time is by 11:00 AM. Early check-in and late check-out requests are subject to availability and may incur additional charges.
03 CHILD & EXTRA BED POLICY
Children under the age of 4 years may stay for free when using existing bedding. Extra beds may be available for an additional charge and are subject to availability.
04 DOCUMENTS REQUIRED
Guests are required to provide valid government-issued identification (such as a passport or driver's license).
Failure to provide valid identification may result in denied access to the resort.
